How Contractors and Customers Can Use Our Space to Meet, Review Products

As a contractor, you know it’s crucial to communicate with customers, whether a project is just starting or almost finished. That’s why each ABC Supply branch features a Solution Center full of useful resources for contractors. From comprehensive product displays and samples of construction materials to on-site expertise, Solution Centers are built to help contractors manage their businesses and to make projects as easy as possible for their customers.

Use Our Conference Rooms to Meet With Your Clients

One major part of your job is discussing project details with customers, ensuring everyone is on the same page. However, in the midst of your busy schedule, finding time to discuss details like siding materials or color options can be a challenge. When you do have the time, it’s often hard to find a quiet place on the jobsite or in a customer’s home to chat.

At its core, a Solution Center is a professional space for you to discuss new, upcoming or potential projects with customers. Many even include a conference room that you can reserve as needed. Our Solution Centers are a tool to help make your business both productive and profitable.

Improve Your Customer Service and Make Customer Decisions Easy

It’s not unusual for homeowners to feel overwhelmed or undecided when choosing materials for their building or remodeling project. With displays that offer key product details like brands, colors, specs and samples, our Solution Centers will help you provide the best customer service you can as you guide your customers through the decision-making process.

Letting your customers see product options up close is even more effective than describing the product details to them. This can help them feel more confident in their decisions, saving you from surprises or delays in the middle of a project. Despite having access to more product information online, today’s homeowners continue to value the in-person experience.

Samples and brochures are arranged in the Solution Centers by category and manufacturer in clearly marked bins to help make your job easier. Plus, instead of lugging samples around in your vehicle, in-depth information on all products we sell is conveniently located in one place.

Get Help From Associates and Keep Your Projects on Track

We understand that with your busy schedule, time is valuable. Since it can sometimes be hard to find time to meet with customers while juggling various projects, ABC Supply associates are ready to step in as an extension of your team, providing customer service you can trust. To help you keep things on track, ABC Supply associates can meet with your customers for free when you’re unavailable. Here’s how it works:

1. Call your ABC Supply sales associate or branch to make an appointment and discuss project details. Appointments are available most business days.
2. At the set time, an ABC Supply associate will meet with your customer to discuss your requested products and specs, and answer any questions. Note: Pricing information is never shared with your customers, nor will we sell directly to your customers.
3. Afterward, the ABC Supply associate will contact you to confirm your customer visited the Solution Center and provide a detailed summary of the meeting.

From providing a conference room for your use to showcasing construction material samples to sharing on-site expertise, our Solution Centers are an indispensable resource for contractors. Search for an ABC Supply location near you and stop by to check out your local Solution Center.