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Service Assurance

Our Commitment To Customer Satisfaction

We care about your business and are committed to helping you succeed. Total customer satisfaction is our number one priority and our Service Assurance System is designed to address issues quickly and effectively.

If you have a concern, each ABC Supply manager has the authority to address it quickly and effectively. You can also call ABC Supply’s customer satisfaction hotline for even more expert assistance.

Customer Satisfaction Hotline:
1-888-492-1047

Customer Satisfaction Survey

We want to ensure that the ABC Supply buying experience – from initial order to final invoice – surpasses what our customers expect from their preferred supplier. That’s why we routinely contact customers and ask them to tell us how we’re doing.

We’re grateful to all of the customers who take a few moments to complete our phone and written customer satisfaction surveys. Their feedback allows us to measure our performance and continually improve our service. Their comments, suggestions and criticisms tell us we’re doing well, let us know what we can do better, and spark many of the new programs, services and initiatives we introduce.

If you are called at an inconvenient time, please ask the surveyor to call back later.  If you do not wish to participate, simply let the surveyor know and we will remove you from our call list.